November 12, 2025

Real-World AI Modernization

Setting the Infrastructure for Tomorrow's AI Innovation

Digital transformation isn't just about adopting new technology, it's about creating a foundation that will serve your organization for decades to come. When done right, it positions you not only to solve today's challenges but to capitalize on tomorrow's opportunities, particularly in the rapidly evolving world of artificial intelligence (AI).

A recent project we’ve completed with a prominent healthcare non-profit organization demonstrates exactly what strategic digital transformation looks like in practice.

The Challenge: Decades of Disconnected Data & Content

This leading organization, which serves physicians, medical educators, and healthcare consumers, faced a problem common to many established institutions: their valuable content was trapped across multiple incompatible systems and file stores.

Over 10, 15, even 20 years, the organization had accumulated and managed critical documents across three separate platforms:

  • A FileNet ECM system
  • An Oracle-based document repository
  • A custom-built document management system

Each system operated in its own silo and had its own metadata structure for the content. This created blind spots that prevented the organization from having a complete view of their most important asset: their content and the people it served.

The Solution

DAS approached the project with the rigor it deserved. To address the complexities, DAS designed a phased migration approach that could accommodate the differences while ensuring a smooth, accurate consolidation of all content.

The migration was executed in several carefully planned stages. First, content transformation and pipelines were developed to standardize and prepare data from each system. This included converting annotations to a standardized XFDF format. Documents were also converted to PDF for consistency, and image files were converted from GIF to PNG for better quality and compatibility. This was followed by an initial migration of the full content, ensuring it was brought into the target system correctly. A delta migration then captured any updates or new content since the initial migration, and finally, a reconciliation report validated the completeness and accuracy of the migration.

Throughout the process, DAS deployed proprietary migration tools specifically designed to handle the complexity of enterprise-scale content transitions.

This structured approach minimized risk and ensured the client’s consolidated repository was accurate, reliable, and ready for ongoing operations.

The Integration: Making Data Accessible Where It Matters

Migration is only half the battle. The content needed to be accessible through the tools the organization's teams actually use.

Salesforce became a primary interface for interacting with the newly consolidated content, giving staff a familiar environment to access documents and applicant information. Behind the scenes, MuleSoft orchestrated the integration between multiple cloud systems, ensuring seamless data flow and maintaining a single source of truth.

The Outcome: A 360-Degree View and an AI-Ready Platform

Today, this organization has what eluded them for years: a complete, unified view of their content and the applicants in their system.

But more importantly, they now have a foundation built for the future. Their content is:

  • Consolidated – No more searching across multiple systems
  • Secure – Enterprise-grade cloud security protecting sensitive information
  • Accessible – Available through modern interfaces where teams work
  • Scalable – Ready to grow with the organization's needs
  • AI-Ready – Positioned to leverage machine learning, natural language processing, and other AI capabilities when and where they make strategic sense

The Lesson: Digital Transformation Is About Tomorrow, Not Just Today

This project exemplifies what a real digital transformation and AI modernization looks like. It's not flashy or about implementing AI for AI's sake. It's about doing the foundational work that makes future innovation possible.

Organizations rushing to adopt AI without first consolidating and modernizing their data infrastructure are building on sand. Those who invest in getting their content and data house in order (as this healthcare non-profit did) are building on bedrock.

The question for your organization isn't whether to modernize, it’s whether you're willing to do the unglamorous work of consolidating decades of content, standardizing your data, and creating a unified platform that will serve you for the next 20 years.

Because when the next wave of innovation arrives, you'll either be ready to ride it, or you'll be scrambling to catch up.



Is your organization ready for AI-driven transformation? It starts with setting a foundation for your unstructured content.