IBM Primary Support Provider & Premier Business Partner

The US-based IBM Partner that keeps your content platform running.

DAS implements, upgrades, and support the full IBM Business Automation and Content Services portfolio including FileNet, Datacap, CMOD, and watsonx.orchestrate. If you run IBM and need a Partner who has done this for 30+ years, you've found us.

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Why teams hire DAS for IBM

Your environment is too important for a generalist.

Most consultancies treat FileNet as one line on a long capabilities list. At DAS it is the core of the business. We've performed version upgrades, Cloud Pak migrations, and capture implementations for banks, insurers, and public agencies running IBM Content Platforms in production. As an IBM Primary Support Provider, we're also the first call when something breaks, with direct escalation paths into IBM when needed.

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Platforms we support

IBM watsonx

IBM FileNet

Patching, Version upgrades, environment assessments, Cloud migrations, and managed support for FileNet Content Manager.

IBM Datacap

IBM Datacap

Capture design, classification model training, validation workflows, and FileNet integration for high-volume document processing.

IBM FileNet

IBM watsonx

AI integration with watsonx.orchestrate, built for regulated environments

Running Content Manager OnDemand?

IBM ended CMOD Continuing Support in June 2024.

If you are running an older version of IBM CMOD, you are likely operating without official support. Our expert migration services seamlessly transition you to a fully supported environment without risking your compliance or data integrity.

IBM ended CMOD Continuing Support in June 2024.

Services overview

1. Environment Assessments

A documented health check of your IBM environment: current versions, component inventory, end-of-support exposure, performance bottlenecks, and integration dependencies.

2. Upgrades & Migrations

Full version upgrades and platform migrations, tested in staging before production, with a dedicated project manager on every engagement.

3. Managed Support

As your Primary Support Provider, DAS triages, diagnoses, and resolves issues as your first point of contact, with proactive monitoring and patch management available on retainer.

Not sure where your IBM environment stands?

DAS offers a complimentary environment review. We assess version currency, end-of-support exposure, integration health, and upgrade readiness — then deliver a written findings report at no cost.

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